KATHMANDU: MAW Briddhi Autocorp, Changan’s authorized dealer for Nepal, has launched a roadside assistance service called “Changan Care 24×7” targeting the festive season.
The company said it introduced the scheme to provide its customers with smoother, safer and more reliable service during Dashain, Tihar and Chhath.
In particular, customers who run into an unexpected technical problem with their vehicles while returning home or heading to other destinations to celebrate the festivals will receive on-the-spot roadside help.
According to the company, customers will get towing, on-site repair and round-the-clock emergency assistance, regional service access and a dedicated customer support team.
The service is available to customers of the Avatr, Deepal and Nevo brands. It covers the Avatr 07 and 11, and the Deepal S07, S05, E07 and L07, along with the Nevo Q05.
The company said the main aim of the initiative is to make the vehicle ownership experience smoother and more dependable by providing reliable assistance when unexpected problems arise.
For customers’ convenience, the service network has so far been extended to 11 major locations across the country. The service will be available from Dang, Dhangadhi, Birtamod, Biratnagar, Nepalgunj, Butwal, Janakpur, Birgunj, Chitwan, Pokhara and Balkumari in Lalitpur.
Customers can call 9704024365 directly at any time to avail of roadside assistance.
The company said it has taken this step to strengthen its responsibility and the trust of its customers, prioritizing safe and smooth travel during the festive season.
